Nextret
Descripción
Company in the specialized IT services sector SAP, requires a Technologist Apprentice in Data Network Management (a), in a productive stage to support the IT area
It is essential to be in the productive stage. To be a proactive, collaborative, punctual, responsible person.
Responsibilities
1. Perform level 1 and 2 support
2. Making backups
3. Preparation of equipment.
4. Local computer policy settings
5. Installation of specific applications needed by the user
6. Escalation of cases through OTRS
7. Configuration of static IP'S
8. Attend to the specific needs and concerns of employees for the benefit of the normal performance of their duties.
9. Process infrastructure items with delivery or withdrawal orders.